The majestic Leela Palaces, Hotels & Resorts partner with iWTX for automated distribution to their B2B clientele

March, 2019

The Leela Palaces, Hotels & Resorts

The Leela Palaces, Hotels & Resorts, a world class collection of nine award winning luxury hotels, are now available on the Illusions World Travel Exchange (iWTX) – enabling automated distribution to iWTX’s growing network of Tour Operator and Destination Management Company clients.

"We are very excited for The Leela Palaces, Hotels & Resorts to benefit from the operational efficiencies iWTX will bring to their B2B distribution strategy. The Leela Palaces, Hotels & Resorts will no longer be bound by inflexible static contracts which have to be updated manually and prevent the hotel chain from yielding their rates based on ever-changing business and market conditions.” said Arjun Ravrani, Vice President, Strategy & Connectivity, Illusions Online. “We are very proud to have partnered with such a prestigious collection of beautiful properties and are looking forward to supporting The Leela team in achieving their future connectivity objectives."

The Leela Palaces, Hotels & Resorts join a growing list of leading hotel chains who have chosen to distribute their rates on iWTX. The hotel chain now has the ability to automate any direct agreements with their key partners, whilst also using iWTX to service new and long-tail customers.

"We are looking forward to benefiting from the operational efficiencies that automated distribution will deliver." said Merwin Ezekial Dawson, General Manager, Revenue Management & Global Distribution. "We are particularly excited to benefit from extended distribution through iWTX without having to extensively contract with individual agents. iWTX helps to provide us with full visibility, which allows us as a hotel chain to ultimately own the relationship with our customers whilst iWTX handles the connectivity and automation. The platform also has the extra benefit of providing a uniquely generated virtual credit card with every booking – which is what hotels are now crying for from a risk perspective." added Dawson.

The Leela properties provide a 5 star experience to all guests and are located in prime destinations across India; including Bangalore, Chennai, Delhi, Gurgaon, Mumbai, New Delhi, Goa, Kovalam and Udaipur. Forthcoming properties include:

  • • The Leela Gandhinagar Gujarat – Opening mid 2019
  • • The Leela Hyderabad – Opening late 2019
  • • The Leela Hotels & Residences (Bhartiya City) Bengaluru – Opening early 2020
  • • The Leela Palace Jaipur – Opening mid 2020
  • • The Leela Agra – Opening late 2021